rememberthemilkpro – I'm Knight

Remember The Milk , improve your support please

knight — Fri, 02 Apr 2010 15:28:24 +0000

I m a long time remember the milk’s supporter , i subscribe as RTM Pro for a year until May 2009 and stop for a few month to try up different GTD solutions, but it seem like no other solutions are better than rtm in term of syncing with mobile device, therefor i m back as RTM Pro during last year Dec promo.

I receive my account expiry soon notification some time ago , which is impossible since my subscription just past 3 month . I send in my first official support ticket and the respond was really disappointed.

I filed my support ticket 13 days ago.
3 days later they reply asking for my paypal transaction id
I find it strange and i wonder why not they just check my order history ? but i still reply the email with my paypal transaction id.
They came back again re-confirmation of my paypal email.
Due to my work load, I miss out the email and reply it 2 day later
They went missing for few day
I question it on my twitter and the forum
No one from RTM give me a reply but a support email incoming
Problem resolved.

For sure I m not happy with their support level, there are no reply on my twitter status and my thread in forum. If this is how they support users , i really need to consider an alternative services or application to replace it. Seriously GTD market is quite competitive , RTM you better improve your support before you start losing your users.

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Remember The Milk leave beta

knight — Wed, 04 Nov 2009 13:50:35 +0000

It’s great to see another web2.0 service getting mature and finally step out from the “beta” branding, although now day the “beta” meaning is totally different. After four Remember The Milk finally remove the beta words from their logo, i thought they remove it already when they launch the pro account.

I been using Remember The Milk on and off for the past 4 years, i did subscribe the pro account for 1 year before but cancel it, i been trying a lot of replacement service , yet i still come back to RTM , i wrote a number of post on RTM before on this blog and most likely once i change my mobile phone from windows mobile to either iPhone or Android , i will be subscribe back to RTM, it seem like running on this 2 platform really help RTM gaining more users .

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Goodbye Remember The Milk , Hello The Hit List

knight — Mon, 04 May 2009 15:09:51 +0000

I m a remember the milk pro account user , my account is going to expired tomorrow and i m not going to renew it.

This is not related to Remember The Milk at all , it does serve me well , having a nice and clean interface , google gear supported for offline todo and a great iphone apps that accompany my every morning lonely trip and the only thing it lack of , might be a desktop client.

Since rtm serve me well , why am i still changing ?

I feel like trying something new
I would like to have a desktop client
I got The Hit List free as part of my macheist bundle purchase
I heard that The Hit List iphone apps is in process
$25 per year vs once off application fee

because of all these reason, i have decided not to renew my rtm account and migrated all my task over to The Hit List and i will be still using rtm for some quick work. Let’s hope The Hit List can help me to be more organize and please release the iphone apps A.S.A.P. thanks !

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Remember The Milk and Me

knight — Sat, 31 May 2008 14:13:05 +0000

I think i never mention i become Remember The Milk Pro begining of May, why am i subscribe ? i think most of the people might just happy with the free membership, but i m slighly different

to show my support, i been using RTM for sometime , it is a recommend web service
to use the sync feature, it allow you to sync with windows mobile, iphone and blackblerry
$25 for 1 year is consider cheap for all these feature include gmail n offline support

So far i m still trying to integrate this GTD tools closely with my life, the milksync feature actually allow sync the task to my windows mobile outlook task, i havent test it this way but i think by make use of milksync , it might allow me to do outlook <> Mobile Phone <> Remember the milk .

One of the recent post on their blog give you a better idea how to make use of their service with proper GTD style , i take some of the suggestion and use it on my own way, if you still looking for a todo list, give it a try.

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Remember the milk go Pro

knight — Mon, 20 Aug 2007 23:30:31 +0000

One of the good todo list service has go pro , i believe which is quite common for most of the web2.0 service out there, but at the same time free user still remain the same access to the service, they are not cutting down or limit how many project/task you can add in.

The Pro account is about USD$25 dollar which i believe is quite reasonable and cheap if you compare with some other chargeable service, in term of features, i think RTM have plenty of creative idea and design, don’t forget they are one of the first few that make use of google gear, integrated with google calendar etc.

like what RTM say

“Has RTM made you more organized and productive? Upgrade to Pro and support RTM.”

blog about this just to show my support to RTM, although i not longer actively using it, but if they release some feature that capture my attention, i might just subscribe it.

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