This is my first time buying flower online from FarEastFlora, but this should be the last time also.
- their site sometime load quite slow on firefox
- what i order looks very different from what i saw online
- most of the flowers seem like squeeze together , hard to believe is done by designer
- some of the roses is like gone case already, can see at the side have a bit black color
- i been trying to call their contact no for 30 min, cannot get through, but i manage to get their email support
- although last min i find out the address i give is wrong ( in stead of 10 medical drive, should be 2 medical drive , not from east to west ) but it seem like they never update the deliver man
- i give them my gf’s fren no , so that they can contact her , then can give my gf a surprise , in the end it seem like they also never give that no to the deliver man, the deliver man just call my gf and ask her go down to pick up
- the flower come with a cheapo card
i won’t recommend them at all ! i think last year the one i order from Flowers2u.com.sg is much better.
2 Comments
Looks bad.
I have no problems with FarEastFlora. I’ve ordered flower from them twice and both turn out pretty good. Perhaps its just a one time incident. Did you call their customer service to complain?
If you haven’t, I suggest you should. And keep us posted on how they do service recovery.
hi DK,
maybe i m just unlucky ? i don’t think i will call to complaint,i m just not that type of people who know how to complaint, haha just dare to show my anger here